Terms & Conditions

This page tells you the terms and conditions on which we supply any of the products ("Products") listed on our website ("our Site") to you. Please read these terms and conditions carefully before ordering any Products from our Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions of supply for future reference.

Please understand that if you refuse to accept these terms and conditions, you should not order any Products from our Site.

Information about Us

KBA Supplies Limited ("us", "our" or "we") is registered in the United Kingdom under company number 10566174 with our registered office at 163 Bromhall Road, Dagenham, RM9 4PJ. We are a software provider to online retailers. This is an agreement between you and us.

Your Status & Website Registration

By placing an order through our website you confirm to us that you:

Are 16 years of age or older
Are able legally enter into a binding contract
Have completed our registration procedure
Have ensured that the details you provided during the registration process on our website are complete and correct. You are also obliged immediately to inform us of any changes to the details you have provided to us during the registration process by updating your account through our website. Failure appropriately to update your details will be a breach of the contract between you and us, and we cannot be held responsible for any loss or damage you suffer as a result of your failure to provide us with correct and up-to-date information.

How the Contract is formed between You and Us

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. A binding contract will only be formed between you and us once we have accepted your offer. We are not obliged to accept any offer that you make, we may refuse to accept an offer for any reason whatsoever (including but not limited to inability to take payment from you), and we will have no liability in respect of refusing or otherwise failing to accept any offer from you. No term of these Terms and Conditions may be construed as creating an obligation on us to accept any offer from you.

When placing an order with us you must ensure that the information you present us with is accurate and complete.

When placing an order with us you must be 16 years of age or older.

After you place an order with us and make appropriate payment, you will receive an e-mail confirming your order and notifying you that payment for your order has been taken. Please note that in taking payment at this stage, we are not authorising or accepting your offer, and a contract is not at that stage formed between you and us.

Dispatch of your order will signify acceptance by KBA Supplies Limited of your order, and at that point only will a legally binding contract be concluded between you and us.

In the event that your order is refused after payment is taken, the payment will be refunded in accordance with our refund policy detailed below.

Each separate supply of products to you shall constitute a separate contract between you and us subject to these terms. The fact that we may have previously accepted an order placed by you is not an indication that we will continue to accept orders in the future and we have no obligation to accept such future orders.

In the event that an order placed pursuant to our terms and conditions is returned, any free gifts advertised on our website in connection with that order must also be returned together with the order and to the same return address.

Customer Responsibilities

It is your responsibility to check that the products you have ordered comply with your requirements. We accept no liability for products wrongly ordered.

Consumer Rights & Returns

Purchases from the ordersdb.com website are subject to a period within which you have the right to cancel your contract with us and return the products you have purchased, irrespective of whether those products are in any way defective or not in conformity with your order. The period runs for 7 working days from the day after the date of delivery of the products to you (where a working day is any day which is not a Saturday, Sunday or Bank Holiday celebrated in the United Kingdom).

In order to exercise your right to cancel under the clause above, you must send an email to info@ordersdb.com requesting for a cancellation. The subscription will run until the period to which the payment was made. No refund is to made in an event of cancellation.

Login to the software will be made available to the specified email address used when you placed your order.

Risk and Title

The full ownership of the products remains to KBA Supplies Limited and payment made to the company is for accessing the software for daily processing.

Price and Payment

The prices you will pay for any products that you order through our website are listed on our website at the time you place your order, except in cases of error.

Prices displayed is exclusive of VAT

Prices are liable to change at any time, and changes will be reflected to your monthly subscription unless subscription is prepaid and will only apply until the next time it is renewed.

Payment for all Products must be by PayPal. Your PayPal account will be charged at the time you place your order and a subscription will be setup for the remaining payments.

Our Refunds Policy

We do not provide any refund for subscriptions already paid.

We will have no liability to pay interest on any amounts paid to us although you have cancelled.

Internet Delays

We are not liable for any delays, delivery failures or damage resulting to the speed of the Internet service.

Our Liability

Our liability in connection with the purchase of any product from our website is strictly limited to the purchase price of those products. This does not limit our liability for any matter for which it would be illegal for us to exclude or illegal for us to attempt to exclude our liability.

Although we take all reasonable steps to protect our systems and software against computer viruses, bugs, Trojan horses and/or other defects, we assume no liability and shall not be responsible for viruses or any other disabling features that affect your computer as a result of using our website, nor for any delays or failures you may experience in connection with, nor any modification, suspension or termination of our website.

KBA Supplies Limited does not accept any liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. The foregoing limitations do not apply to any liabilities which may not lawfully be excluded or limited including any liability for death or personal injury resulting from our negligence.

We will not be liable to you where we are unable to fulfil any of our obligations to you as a result of circumstances beyond our control.

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract between you and us that is caused by events outside our control ("Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

strikes, lock-outs or other industrial action;

civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

impossibility of the use of public or private telecommunications networks;

the acts, decrees, legislation, regulations or restrictions of any government; and pandemic or epidemic.

Our performance under any contract between you and us is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Transfer of Rights and Obligations

This is an agreement between you and us. You may not transfer, assign or charge any of the rights and obligations that you undertake within this agreement without our prior written consent. However, we may transfer, assign or charge any of the rights and obligations that we undertake within this agreement without any notice or further liability to you.

Law and Jurisdiction

All Contracts made with us for the purchase of Products will be governed by British law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.